Refund policy

We want you to be completely satisfied with your purchase. If you need to return an item, please follow the steps below:

 

Start Your Return: To initiate a return, please email us at Littlelunalovesuk@outlook.com.

 

Email Details: In your email, include the following information:

 

•Order number

•Your name

•Details of the items to be returned

•Reason for the return

 

Returns Address: Once we receive your email, we will provide you with our returns address.

 

Important Information:

 

Return Costs: All return shipping costs are the responsibility of the customer unless the item is faulty or damaged upon delivery.

Condition: Items must be returned unworn and in their original condition.

 

Return Period: Please ensure items are returned within 21 days of receipt.

 

Refund Processing: Allow up to 10 working days for us to process your refund once we have received your returned items.

 

If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

 

Thank you for shopping with Little Luna loves